I am super excited to launch our 1st video in our "Fix Your Follow-Up" content series. 

I talk to a lot of businesses each week and, unfortunately, the vast majority don't realize (or refuse to acknowledge) that poor follow up is costing them a tremendous amount of revenue each month. 

In this video, I speak about what poor follow up looks like -- and the devastating impacts its costing businesses each month. 

Below is a short summary: 

Your follow up is poor if:

  1. You're not responding to leads/inquiries in under 5 minutes,
  2. You're not following up with leads/inquiries AT LEAST 5 times (80% of sales come after FIVE follow ups). 
  3. You're not reaching out and connecting with your database (your customer list) AT LEAST one time per month.

What poor follow up is costing your business each month:

  1. The lifetime value of a new customer.   Repeat purchases and referrals.
  2. Bad reputation through a poor customer experience.
  3. Making it EASY for your competitors to steal your customers (and the future revenue that comes with them)

If your business suffers from poor follow-up, we should talk so we can help you #FixYourFollowUp! 

Jesse Erickson

About the author

🔥.  I have an intense passion for helping businesses improve how they market, sell and fulfill their products and services.    My goal with every business I work with is to build predictable revenue each month so that they can focus on what they do best = serve their customers!